Need help with the WaterBottle app? We're here for suppliers, delivery staff, and customers.
Common questions
- I can't log in. Double-check your email and password. If your supplier account has been suspended by the platform admin, you'll see a message explaining that — contact your supplier directly, or reach us below.
- My bottle balance looks wrong. Balances update after each delivery is confirmed. Contact your supplier if a delivery wasn't recorded correctly.
- I need to change my language. Use the language switcher on the login screen — English, Hindi, and Gujarati are supported.
- How do I request extra bottles? Customers can use "Request Extra Bottles" on the home screen.